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F&B Host/Hostess - Part Time
Job in
Gleneden Beach, Lincoln County, Oregon, 97388, USA
Listed on 2026-06-01
Listing for:
SCP Hotels
Part Time
position Listed on 2026-06-01
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Server/Wait Staff
Job Description & How to Apply Below
Job Type
Part-time
Description
The F&B Host/Hostess will be the first point of contact for our guests, providing a warm welcome and ensuring a positive dining experience. As a Host/Hostess, you will manage reservations, seat guests, and coordinate with the restaurant staff to ensure smooth operations.
$15.05 per hour
The Job
- Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
- Follow Hotel policies with lost and found items.
- Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
- Continuously promote sanitation, safety, and security efforts.
- Encourage Social Media/5-star compliments or reviews on OTA's.
- Guest Reception:
Greet guests with a warm and friendly demeanor upon their arrival. - Reservations:
Manage reservation systems, take bookings, and confirm reservations as needed. - Seating Arrangements:
Seat guests based on preferences, balancing the flow of guests throughout the dining area. - Communication:
Coordinate with servers, kitchen staff, and management to ensure efficient operation - Waiting Area Management:
Maintain an organized and tidy waiting area, keeping guests informed of wait times. - Menu Knowledge:
Provide basic information about the menu and specials to guests. - Customer Service:
Address guest inquiries, concerns, or special requests in a professional and courteous manner. - Answer the telephone as needed.
- Move tables together to accommodate large parties.
- Report all accidents and breakages to the F&B Manager or Executive Chef in charge.
- Adhere to relevant Food Safety Hygiene standards.
- Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
- Follow Hotel policies with lost and found items.
- Other duties as assigned.
Job Requirements
- Must be a United States citizen or possess a valid work permit.
- Must be able to read, write, and speak English. Fluency in other languages is beneficial.
- Must be able to accurately follow instructions, both verbally and written.
- Ability to work a flexible schedule that may include evenings, weekends, and holidays.
- Must be able to work in a fast-paced environment with urgency and empathy.
- Outstanding coordination and multi-tasking abilities.
- Professional in appearance and demeanor.
- Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
- Must have the ability to deal effectively and interact well with guests, vendors, and team members.
- Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
- Knowledge of food and beverage service operations preferred but not required.
- Ability to calculate figures and amounts using basic math.
- Reports to the F&B Manager.
- High school diploma or equivalent.
- Previous Customer Service experience required.
- Previous F&B experience preferred.
- Must have State Issued Food Handler's Certificate.
- Must have State Alcohol Server Certification.
- Must be able to stand and move freely about the property for the majority of the shift.
- Must be able to lift, carry, push, pull 50 lbs.
- Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
- Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
- While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
- Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
- Must be able to work in variable room temperatures.
- Noise level is usually moderate.
15.05
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