Hospitality Manager

Hawks View Winery is located in Sherwood, Oregon—about 20 miles from downtown Portland—at the gateway to Willamette Valley Wine Country. We produce estate-grown wines from our 45-acre vineyard and welcome guests into a setting known for beautiful views, calm energy, and genuine hospitality.

Our tasting room operates with the standards and discipline of a good restaurant—just in a winery setting. Hospitality here is professional, personal, and intentional.

The Restaurant Manager/Tasting Room Manager is responsible for the overall leadership, performance, and daily operation of the Hawks View tasting room.

This is a hands-on, working manager role designed for an experienced restaurant manager—ideally from a fine-dining or upscale, independently owned operation—who understands service standards, labor discipline, and accountability, and who is comfortable leading from the floor.

The Tasting Room Manager sets expectations clearly, holds associates accountable, and ensures guests receive a consistent, high-quality experience.

Team structure support:
This role is supported by a Tasting Room Supervisor and at least one Lead per shift. A greeter is always scheduled. The Manager is expected to be present during peak times to support seating and guest flow—acting as a calm, professional Maitre D’ when needed.

This role requires prior restaurant management experience.

Strong preference is given to candidates who have worked in:

Privately owned or independently operated restaurants

Fine-dining or upper-tier hospitality environments

Non-corporate, non-chain settings where judgment and discretion matter

Candidates whose experience is limited to large corporate or chain environments may not be a fit.

This role is intended for a seasoned hospitality leader who:

Has managed real teams and owned outcomes

Is comfortable setting expectations and enforcing standards

Has experience leading teams in the Oregon / Portland-area labor and cultural environment

Can coach, correct, document, and—when necessary—separate associates professionally and lawfully

Wants predictable, daytime-focused hours while continuing to lead a serious operation

This is not an entry-level role and not a lifestyle position.

At Hawks View, hospitality is about judgment, experience, and professionalism—not slogans or scripts.

We believe:

Guests should never feel rushed

Service should feel natural and confident

The room should remain calm, even when busy

Clear leadership and accountability create a better workplace

We are looking for a manager who leads with clarity and follow-through.

$70,000 annually (salary)

Plus performance-based bonus tied to results, including service standards, team stability, and business performance

401(k) with Company match

Paid holidays per Company policy

Benefit details are governed by the Associate Handbook and HR documentation.

In plain terms: this is a restaurant-quality leadership job with earlier nights—most days are daytime-focused, you’re running the floor and the team, and you’ll reliably close Friday and Saturday (typically out around 8:00 pm in winter and 9:00 pm in summer).

Full-time, on-site leadership role aligned with tasting room operating hours.

Hawks View is open on national holidays that fall on a Monday.

The Tasting Room Manager must be willing and able to close the business at least Friday and Saturday evenings:

Winter: tasting room closes at 7:00 pm; manager on site until approximately 8:00 pm

Summer: tasting room closes at 8:00 pm; manager on site until approximately 9:00 pm

Other schedule details vary by season and business needs.

Set and maintain service standards for the tasting room.

Lead from the floor with a visible, steady presence.

Be present during peak times to manage seating, guest pacing, and flow (Maitre D’ function).

Ensure guests feel welcomed, comfortable, and well cared for.

Address guest concerns calmly, professionally, and decisively.

Maintain consistency across all shifts.

Dire…