Customer Relations Representative - State Farm Agent Team Member
Listed on 2026-02-07
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I have worked for State Farm since 2006, and in April 2011 we proudly opened our first office in Clackamas, OR. Since then, we’ve built a strong, close-knit team of eight dedicated professionals who take pride in delivering exceptional service.
We believe in investing in our team’s success and well-being. Our benefits include paid time off, health and dental plans, a retirement plan, and license reimbursement. We also offer opportunities for additional paid licensing, certifications, and ongoing training to support professional growth. If you're looking for a team that values collaboration, development, and a positive work environment, we’d love to connect with you!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Ryan Paulson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
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