IT Support Specialist - Ohio

About Us

Azure Standard, a pioneer in the organic industry, has been supplying non‑GMO and organic products to families, manufacturers, and retailers nationwide for over 40

Entertainment years. Our commitment to providing the highest quality뉴 products has made Azure Standard the largest independent distributor of natural and organic food in the country. We offer a wide range of bulk and family‑friendly grocery and household items. At Azure Standard, we believe that food not only nourishes the body but also brings people together, and we strive to provide nutrient‑rich foods from the healthiest soil.

Azure Standard is looking for an experienced and motivated IT Support Specialist to support our Ohio facility. The role is to provide direct technical support via phone, email, instant message and in person to employees and resolve IT issues that prevent them from performing their duties. Responsibilities include first‑line support diagnosing software, operating system and hardware issues such as failed equipment, software flaws, workflow problems and basic network connectivity issues.

The role also involves setting up new equipment, preparing systems for deployment, troubleshooting and repairing or replacing faulty equipment, decommissioning retired equipment and managing outside hardware repair under service contracts and warranties. travaillentврийн support covers the entire range of IT systems related to warehouse operations including computers, scanners, printers, peripherals and warehousing‑specific technology.

This job will begin with a training period of approximately 4–5 months in Oregon, followed by a transition to full‑time employment at our facility in South Point, Ohio. Housing and travel expenses will be provided during the training period in Oregon.

• Bring good character and a service‑oriented attitude to your responsibilities.
• Work closely with the rest of the department with a can‑do attitude.
• Prepare IT equipment for deployment.
• Maintain records of user and equipment configuration and changes to ensure knowledge is shared and available to the whole team.
• Assist warehouse and office users with computer/scanner/printer issues.
• Field and assist with endpoint issues brought by all segments of the company.
• Provide prompt and helpful responses to support requests.
• Provide continuous feedback to the IT Manager on issues related to end‑user support and hardware problems.
• Other duties as assigned by management.

• Strong knowledge of the Windows operating system and other common business applications.
• Good analytical skills.
• Good writing and verbal communication skills.
• Capacity to work well with others and foster a team spirit with other departments.
• Minimum two years prior experience in a corporate IT support role.
• Ability to make effective decisions quickly.
• Self‑motivated and able to work without micro‑management.
• Positive, can‑do attitude; coachable and willing to learn, grow and accept feedback and guidance.
• Organized, reliable and detail oriented.
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• Cool, calm and collected in a high‑stress environment.

• Health insurance options through Redirect Health and Amaze/Envita Bio Med Program.
• Met Life Dental Plan.
• VSP Vision Plan.
• AFLAC.
• Oregon Saves Retirement Plan.
• Canopy Employee Assistance Program.
• Legal Shield and d.
• Azure Cash Discount Shopping Program.
• PTO & Vacation.
• Five paid عندما (Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day).

• Mid‑Senior level

• Contract

• Information Technology

• Wholesale

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