Data Center Technician , DCC Communities

Overview

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure. You ll play a pivotal role in maintaining the heartbeat of the world s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on analysis of operational issues
• Helping to train and onboard new team members

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

As a Data Center Technician, you will have industry-leading technical abilities and demonstrate a breadth of knowledge while you:

• Take ownership of technical issues, engaging other teams when needed to drive resolution
• Solve problems at their root and understand the broader context
• Maintain service level agreements through proactive issue detection and reporting

You will be required to work shift work that includes days/nights/weekends/holidays. Travel within and outside the regional work area is required. You may need a reliable personal vehicle and valid driver s license to travel; company transportation will not be provided.

Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Our teams value diverse experiences and strive for an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic qualifications

• High school or equivalent diploma
• 1+ years of computer/server hardware troubleshooting or related IT experience
• Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred qualifications

• Experience managing work and priorities through a ticketing system
• Experience working in a Data Center environment
• An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field
• Understanding of network design, protocols and layer 1/2 troubleshooting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need an accommodation during the application or hiring process, please visit amazon.jobs accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at h링
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USA, OR, Boardman - 27.00 - 47.00 USD hourly

Company:
Amazon Data Services, Inc.

- A19

Job : A3172739