Install Tech; AWS GovCloud Install

Position: ID- Install Tech (AWS GovCloud), Central ID - Install
Location: Boardman

Description

Amazon Web Services (AWS) is looking for a Install Handoff Technician to join our growing team within infrastructure operations. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. By applying to this position your application will be considered for all locations we hire for in Oregon.

This includes, but is not limited to: OR (Boardman, Umatilla, Hermiston). This position requires the successful candidate to report to a site location.

You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks.

You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Install Handoff Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Install Handoff Technician establish and follow best practices and refine operational procedures.

NOTE:

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

NOTE:

Lump sum stipend will be provided to eligible candidates who relocate for this position.

NOTE:

If applying for positions in Oregon (OR), this site is within AWS Gov Cloud region. Effective February 24, 2026, logical access to the AWS Gov Cloud region will be restricted to Amazon employees who are U.S. Citizens (Gov Cloud may NOT be accessed from outside of the United States).

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

Work closely with our Network  Engineering & Network Technical Project Manager teams to ensure fast,  smooth rollout of established designs and products

Collaboration with various stake holders to remove project obstacles

Report current status via ticketing system, status reports, email and slack

Manage work and priorities  through ticketing system and workflows to complete customer requests and  projects

Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers

Troubleshoot networking,  routing and inter connectivity issues, including troubleshooting of  network device configuration and low level application interaction

Troubleshooting cabling  infrastructure connectivity issues, including patch panels and patch cords

Remediating small scale hardware failures related to cabling infrastructure connectivity issues, including patch panels and patch cords

Participate in the migration,  basic configuration and rollout of new or upgraded hardware

Exhibit quality workmanship on all work and maintain site cleanliness

Carry a cell phone for communication, information, and emergencies

Up to 50% travel within  geographical work area may be required; some travel outside traditional  work area may be requested

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed…