Data Center Area Operations Manager

Location: Boardman

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online and continue to build and expand The Cloud this is your chance to make history.

The Data Center Community is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our data center operations organization in the Eastern Oregon Region as a Data Center Operations (DCO) Cluster Manager.

Data Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing managers who own data center infrastructure including the operational availability of network and server systems at scale.

The pace, scale, and growth of Amazon’s data center environment will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level, Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.

The ideal candidate for this role will understand Data Center IT infrastructure and Amazon Web Services and understand how the two coexist. If this understanding is contextual, you will be served well by your experience.

If you are passionate about Customer Experience, think and act globally, and want to contribute to the operational excellence of Amazon data centers. This may be the challenge you’ve been looking for.

NOTE:

PDX is an AWS Gov Cloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS Gov Cloud region will be restricted to Amazon employees who are U.S. Citizens. (Gov Cloud may NOT be accessed from outside of the United States).

Key job responsibilities
- Lead and supervise a team of Data Center Managers (3-9 Area and front-line managers) and 100-150 hourly technicians within Regional Data Centers.
- Drive operational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training.
- Develop, improve, and share operational best practices across the globe.
- Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.
- Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.
- Continuous improvement of operational processes, procedures, methods, and tools.

A day in the life
A typical day at AWS is that there is no typical day. The business is constantly changing and as a leader in this space, your daily involves helping leading your team to adapt to those changes and add value to the business. You will be expected to role-model positive behaviors on the ground and inside the data halls every day and contribute to a strong and supportive organizational culture.

A leader in this space has the daily flexibility to understand what is most important at that moment and adjust accordingly. We work hard, have fun and make history...daily.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped…