Data Center Technician

Job Summary

Data Center Technician – responsible for maintaining AWS global infrastructure by installing, repairing, and troubleshooting server racks, hardware, networking, and environmental equipment to ensure high availability and performance. Eligible candidates who relocate will receive a lump‑sum relocation stipend.

• Install and configure server racks, perform hardware repair and component break‑fix.
• Troubleshoot network issues and respond to operational incidents impacting service availability; escalating to senior technicians and management as needed.
• Serve as primary contact point for internal and external stakeholders – engineers, vendors, contractors, and software developers.
• Perform on‑call duties and participate in scheduled maintenance and change‑management activities.
• Contribute to documentation and process improvement initiatives based on analysis of operational issues.
• Assist in training and onboarding new team members.
• Maintain service level agreements through proactive issue detection and reporting.
• Operate shift work covering days, nights, weekends, and holidays to support 24/7 operations.

• Lift or move up to 40 pounds regularly and participate in group lifts of 41+ pounds.
• Work in cramped and/or elevated locations; bend, lift, stretch, and reach as required.
• Stand and walk for up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely.
• Operate in a noisy environment.
• Work shifts longer than 8 hours to support 24/7 operations.

• Travel to or commute between data center locations as needed; travel frequency varies by business needs.
• Temporary work at alternative sites during training until the assigned facility becomes fully operational.
• Access to the PDX AWS Gov Cloud region is restricted to U.S. citizens; work must be performed within the United States.

• Experience managing work and priorities through a ticketing system.
• Experience working in a Data Center environment.
• An associate’s degree, technical certification, or equivalent professional or military experience in a relevant field.
• Understanding of network design, protocols, and layer 1/2 troubleshooting.

• Experience in a data center or other critical environment.
• Bachelor’s degree or equivalent professional or military experience in an IT‑related field.
• Industry standard certifications (CompTIA, CCENT, Network+).
• Understanding of Linux or similar operating systems.
• Behavioral interviewing and hiring experience.
• Experience training and onboarding of new team members.

The base salary for this position is $30.00 – $54.00 hourly, located in Boardman, Oregon. Compensation includes sign‑on payments, restricted stock units (RSUs), health insurance, a 401(k) matching plan, paid time off, parent‑leave, and other standard benefits. Additional details are available in the Amazon benefits portal.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.