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IT​/Tech Agent, HelpDesk​/Support

Job in Junction City, Lane County, Oregon, 97448, USA
Listing for: Jonus Group
Full Time position
Listed on 2026-07-06
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 90000 USD Yearly USD 50000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Employee Benefits Agent
Location: Junction City

Employee Benefits Agent

Job Summary

Seeking a dedicated and experienced Employee Benefits Agent to join a team. This role is an exciting opportunity for a professional with a strong background in group benefits to contribute to a well-established organization. As an Employee Benefits Agent, you will work closely with clients to provide strategic solutions and exceptional service, while also supporting the growth and development of a team.

Compensation Package
  • Salary Range
    : $50,000 - $90,000 (commensurate with experience)
  • Benefits
    :
    Comprehensive benefits package available
Responsibilities
  • Manage and service group benefits accounts ranging from 100 to 500 lives.
  • Quote new and renewal business, ensuring timely and accurate delivery.
  • Build and maintain strong client relationships by providing strategic advice and tailored solutions.
  • Collaborate with team members to foster a supportive and growth-oriented environment.
  • Utilize EPIC software to manage accounts and ensure seamless operations.
  • Uphold the company’s values of teamwork, ownership, and client-first service.
Qualifications/Requirements
  • Licenses
    :
    Active Life & Health (L&H) license required.
  • Experience
    :
    Minimum of 3 years in employee benefits; 5+ years preferred.
  • Technical Skills
    :
    Proficiency in EPIC software is preferred.
  • Soft Skills
    :
    • Strategic thinking with the ability to see the bigger picture.
    • Clear and confident communication skills, both written and verbal.
    • A coaching mindset with a focus on team development and feedback.
    • Strong ownership and follow-through on commitments.
    • Composure under pressure, especially during tight deadlines or challenging client interactions.
    • A team-first orientation aligned with the company’s collaborative culture.
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