Business Systems Analyst

Reference #: 8528

Location:

Toronto or London

Type:
Sub-contract

This posting is for an incorporated contract engagement and is not an employment position.

Donna Cona Inc. is currently seeking a Business Systems Analyst, for one of our key clients in the insurance sector, for a hybrid contract opportunity (3 days onsite, 2 days remote), in the Toronto or London area.

• Representing the business’ requirements,
• Defining and designing the business functionality of the system,
• Ensuring that the system meets the defined business requirements.
• Understanding and defining a strategic vision for key systems based online of business, their needs, known risks and dependencies in partnership with solutions architects.
• Applying advanced knowledge to help implement solutions to resolve complex problems or capitalize on new ideas, which may be independently or through leading or supporting the collaboration with other stakeholders.

• Working with the portfolio team and business partners, triage, and formalized discovery processes to define the problem/opportunity and expected business benefits for each target stakeholder group
• Working with the team, solution architect and business partners, gather and define enough high level requirements to develop a high level system impact assessment, scoped solution, and business case
• Lead and orchestrate the overall analysis, scoping, estimating, and planning for large or complex initiatives
• Lead the elicitation and validation of business requirements affecting multiple products using various methods, techniques, and tools
• Define detailed business requirements using agile requirement gathering methodologies, functional and non-functional specifications for each work package to be assigned to dev/ops squads for detailed design, build and execution

• Provide portfolio level support to Developers and Quality Assurance Analysts during the detailed, design and build delivery phases
• Help facilitate the analysis between squads if business scope, requirements and/or the solution evolves during the delivery lifecycle
• Work with other BSAs and quality assurance team members to ensure adequate testing and validate that the system meets business needs/expectations
• Lead and facilitate meetings, walkthroughs, workshops, and reviews of deliverables
• Contribute to training strategies and business implementation planning
• Help coordinate multi-squad development and delivery of training & support materials for affected stakeholders

• Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.) or equivalent combination of training and experience;
• Business System Analyst related skill sets; attentional to detail; bias toward action;
• Accreditation in Business Analysis or equivalent credentials/experience;
• Over five (5) years as a Business Systems Analyst in a Technology delivery environment;
• Strong analytical and problem-solving skills, particularly critical thinking, with a strong attention to detail
• Experience working in a Scrum delivery environment including supporting backlog planning, acceptance criteria elicitation, participating in Sprint ceremonies, Agile estimation;
• Experience with solutioning in the Salesforce ecosystem. (Sales Cloud, Communities.);
• A focus on understanding the desired business outcomes and delivering to meet those outcomes
• Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others’
• Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences;
• Able to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams;
• Comfortable working in a fast-paced, dynamic environment and operating under levels of uncertainty
• Able to adapt to changing priorities;
• Able to grasp concepts quickly and to work independently with minimal direction; and
• Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality.

Donna Cona is committed to a diverse, equitable and inclusive workplace. We are an equal opportunity employer. We don’t discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age or any other protected status. We are committed to maintaining a barrier free recruitment process by providing equal employment opportunities through recruiting and retention of individuals.