Network Deploy Technician III, Global Network Delivery; GND; AWS

Network Deploy Technician III, Global Network Delivery (GND)

Job  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network.

Key responsibilities include scaling support of several data center locations, day‑to‑day capacity management, and working closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise‑class networks and network implementation and troubleshooting, working in a fast‑paced, collaborative environment.

• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds
• Work in an environment that operates 24/7, participate in primary responder rotation and after‑hours support as needed
• Work in cramped, elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation

Traveling within and outside of the regional work area is required. You must have a reliable personal vehicle and a valid driver's license.

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

• Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
• Industry standard certifications (BICSI, CompTIA, CCENT, Network+)
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

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