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Senior Incident Command Shift Lead (24/7 CIC)
Job in
Happy Valley, Multnomah County, Oregon, 97086, USA
Listed on 2026-08-06
Listing for:
Reporter Newspapers
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Support, IT Project Manager
Job Description & How to Apply Below
Maximus is seeking a qualified professional to lead Command and Incident Center operations in a 24/7 setting. You will coordinate personnel, validate incident severity, and manage real-time updates across multiple teams using standard SOPs. Expertise with Service Now for recording actions and resolutions is required.
The role emphasizes escalation handling, cross-team collaboration, and continuous improvement of incident processes in enterprise IT environments.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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