Business Subject Matter Expert

Business Subject Matter Expert

Location:

Salem OR 97301

On-site/Remote/Hybrid: REMOTE

Duration: 7+ Months

8 hours shift, PST time zone. Provide proven, specialized experience from related businesses or organizations as well as system integration and technology experience. Expertise could include various technologies and roles, including SME in product and software or functional areas. Bachelor's degree with 10 + years' experience in computer science, IT, or related field. 10 years' proven experience in a variety of technologies and roles, including SME in product and software or functional areas.

This role encompasses working with Mid and Senior management and stakeholders in an organization.

The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Oregon Department of Human Services (ODHS). OIS provides the technology systems and services that support more than 18,000 OHA and ODHS agency staff at local offices and facilities around Oregon. These systems and services help the two agencies determine client service program eligibility;

provide medical, housing, food, and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and Oregon hospital facilities; and promote and protect the Oregon public health. Senate Bill (SB) 972 requires OHA to transition the Oregon Health Insurance Marketplace (OHIM) from a state-based marketplace using the federal platform (SBM-FP) to a state-based marketplace (SBM).

Contractor's Key Person shall work closely with Marketplace business partners, Get Insured, Medicaid/ONE system teams, and technical teams to ensure the new marketplace platform meets business needs, supports compliance, and delivers accurate, high-quality functionality.

The Oregon Health Authority OHIM seeks an experienced UAT Business Subject Matter Expert Tester to support the SB 972 Transition Project as Oregon moves from an SBM FP to a full State Based Marketplace (SBM). Contractor's Key Person shall work closely with Marketplace business partners, Get Insured, Medicaid/ONE system teams, and technical teams to ensure the new marketplace platform meets business needs, supports compliance, and delivers accurate, high-quality functionality.

Contractor's Key Person shall provide advanced user acceptance testing support for the development and implementation of Oregon's new State Based Marketplace (SBM). Contractor's Key Person shall ensure that eligibility, enrollment, and Marketplace operations systems meet business needs, align with policy, and function correctly for consumers, partners, and programs. Contractor's Key Person shall collaborate closely with Marketplace business partners, product staff, technical teams, the Oregon Health Insurance Marketplace's vendor Get Insured, and Oregon's Medicaid division—specifically the teams supporting the ONE eligibility system to design, execute, and validate UAT activities in both agile and traditional delivery environments.

Contractor's Key Person shall serve as a subject matter expert in test design, test execution, defect analysis, and continuous improvement of testing processes.

• Review and analyze project requirements, user stories, use cases, process flows, and acceptance criteria for clarity, completeness, and testability.
• Maintain and update the requirements traceability matrix (RTM).
• Create, update, and maintain UAT test cases, scenarios, test data, and test suites.
• Contribute to UAT test plans outlining testing scope, approach, environments, schedule, resources, and risks.
• Execute manual UAT test cases and document detailed results, including evidence, discrepancies, and validation outcomes.
• Participate in test case review sessions and identify automation candidates for collaboration with automation engineers.
• Support regression testing and verify defect fixes to ensure system stability.
• Support exploratory testing, targeted bug hunts, and adhoc validation activities.
• Log defects with clear reproduction steps,…