Human Services Supervisor ; Bilingual

Position

Human Services Supervisor 2 (Bilingual Spanish Preferred)

• Location:
  
  White City | DHS
• Job Type: Full time
• Requisition
  -185703
• Agency:
  Department of Human Services
• Salary Range: $5,763 - $8,920
• Position Type:
  Employee

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Bilingual Spanish preferred but not required. Please indicate on your application material if you have bilingual Spanish language skills.

Opportunity awaits! Are you a visionary leader who excels in fostering equity and inclusion? Would you like to be a part of a team that is shaping the wellbeing and serving Oregonians? If your answer is yes, we invite you to explore the Human Services Supervisor 2 position where your leadership skills may inspire and empower others.

As an employee working in the Self‑Sufficiency Program (SSP), you will provide resources and services to help people move out of poverty and toward whole well‑being. Programs include food benefits, cash assistance, childcare assistance, medical, services for domestic violence survivors, resources for refugees and support for youth experiencing homelessness.

As a Human Services Supervisor 2 in White City you will:

• Provide leadership and perform administrative functions to carry out objectives and goals of the department, and to implement the department’s vision using local community resources and department staff and programs.
• Work in partnership with the community to develop and create services to meet the needs of families and individuals unique to the community.
• Manage and direct branch self‑sufficiency team, local programs and community collaboration efforts by assigning work procedures consistent with the department’s policies, recommending revisions to department policies and procedures, establishing work schedules, and monitoring work performed by office staff to meet agreed upon goals, objectives and targets.
• Help design, implement, evaluate and modify programs and services legislated by federal, state and local governments in collaboration with management partners, both public and private.

• Four years of lead work, supervision, or progressively related experience; OR
• One year of related experience and a bachelor’s degree in a related field.

• Equity and Inclusion:
  Experience promoting a culture of equitable treatment, belonging, and commitment to ODHS’ mission to actively foster an anti‑racist workplace.
• Situational Awareness:
  Experience using trauma‑informed de‑escalation tactics in response to time‑sensitive or tense situations to guide peaceful resolutions to disputes.
• Collaborative Communication:
  Experience communicating in writing and verbally with individuals or groups with diverse learning and/or communication styles, demonstrating facilitation skill set, active listening, and respect for others’ contributions by incorporating input into solutions and follow‑up actions.
• Time Management:
  Experience taking in large amounts of information, managing multiple initiatives, and meeting deadlines consistently to achieve desired outcomes.
• Prospective Visionary:
  Experience driving change management within a fast‑paced rural environment.
• Coaching, Engagement and Relational Casework experience.
• Strength‑based approach to supporting employees and Oregonians requesting services.

Works in an integrated office environment where diverse programs, partners and staff create the work team. Daily phone and office contact with customers, including angry, upset, hostile or substance‑affected individuals. High stress environment due to a high‑volume workload with short time frames. Irregular work hours with some evening and weekend work…