Superviseur SPA; H​/F

Join The Hotel Manapany, An Exceptional Setting Facing The Ocean

This 5-star resort of 43 rooms combines discreet luxury and deep respect for the environment. Ideally located on the beach of Anse des Cayes in Saint-Barthélemy. Firmly committed to sustainable development, the Hotel & Spa Manapany integrates in its conception and operation the principles of responsible resource management, having earned the prestigious "Green Key" label in 2021. A unique place where elegance, well-being, and ecology come together to offer an unforgettable experience.

Contract on CDD to be filled from October 20, 2026!

The Spa Supervisor is responsible for the operational functioning of the spa as well as the quality of the customer experience. He/she supervises the team of practitioners, ensures the quality of the services provided, and guarantees the respect of service, hygiene, and commercial performance standards.

He/she plays a key role in daily organization, customer satisfaction, and the achievement of the spa's objectives.

1. Supervision Of Care And Quality Of Service

• Ensure the quality and consistency of the treatments provided in the spa.
• Ensure compliance with care protocols and Dr. Hauschka brand standards.
• Monitor client satisfaction and manage any complaints.
• Perform the treatments on the menu.

2. Management And Supervision Of Teams

• Supervise, animate, and organize the work of spa practitioners.
• Create schedules according to activity.
• Train and support new recruits.
• Evaluate individual and collective performance.
• Maintain a positive and professional team dynamic.
• Report information to the Head Receptionist and Management.

3. Operational Management Of The Spa

• Supervise reservations, cabin occupancy, and care planning on Planity.
• Optimize the occupancy rate and manage client flows.
• Ensure the availability of products, consumables, and linen.
• Ensure the proper functioning of equipment and report any malfunctions.

4. Hygiene, Safety, And Compliance

• Ensure strict compliance with hygiene and safety rules.
• Monitor the maintenance of cabins, common areas, and technical zones.
• Ensure compliance of practices with current regulations.

5. Customer Relations And Spa Image

• Provide high-quality customer reception and follow-up.
• Advise clients on suitable treatments and products.
• Promote offers and make additional sales (products, treatments, packages).
• Contribute to the premium image and reputation of the spa.

6. Administrative Follow-Up And Reporting

• Monitor activity indicators (revenue, occupancy rate, sales).
• Perform and follow up on spa-related invoicing.
• Manage the cash register.
• Report information to management.
• Participate in stock and order management.

• Degree in aesthetics, spa, massage, or equivalent.
• Proven experience in spa and team management.
• Excellent managerial and interpersonal skills.
• Strong customer orientation and premium service sense.
• Good organization and ability to manage priorities.
• Knowledge of care techniques and cosmetic products.
• Mastery of spa hygiene and safety rules.
• Ability to work in a team and to rally others.

• Leadership
• Attention To Detail
• Team Spirit
• Autonomy
• Excellent Presentation
• Force Of Proposal

• 3% employee contribution per month
• Free nights in hotels of the collection and advantageous restaurant rates
• Manapany experience offered (night, dinner, and breakfast for two people)
• Partnerships with the Form Fitness gym
• Recruitment bonus (150€)
• Housed, fed, and laundered position.

If your next professional adventure shines under the sun of Saint-Barth, in the heart of a setting where luxury rhymes with respect for nature?

All our positions are open to people with disabilities.