Residential Manager for I​/DD, or APD Complex Care home

Join Our Team at IS Living

Come join a team where you get to make a difference each day! At IS Living, our vision is to live and work in a community where all people have support to live meaningful, independent lives. This is at the heart of each of role within our agency, and we hope that you can be a part of it!

This position is responsible for all aspects of program operations and management for specific 24-hour program(s). The Residential Manager is responsible for ensuring everyone we serve in our 24-hour group and APD homes experience high quality care while always following the mission and vision of the organization. The Residential Manager will achieve high quality services by focusing on six key domains;
Program Licensing and Compliance, Management of Resources, Employee Competency and Satisfaction, Program Quality, Financial Management, and Customer Service.

Essential Duties and Responsibilities:

The Residential Manager is responsible for all operations of specific Residential Living Services Program(s) which may include a program with one of the following endorsements: 24-hour Adult, Supported Living for I/DD, or APD Complex Care home

Continuously improves the performance of their residential programs through a consistent focus on our key domains:

• Leadership
• Licensing and Compliance
• Management of Resources
• Employee Competency and Satisfaction
• Quality
• Financial Management
• Customer Service
• Provides training to staff on an ongoing basis and as needed. Develops and cultivates positive relationships with constituent's families and other stakeholders.
• Supports the organization's Mission, Vision, and Core Values, ensuring that individuals are assisted in practicing their faith and treated with the utmost respect.
• Comprehensive operation and performance of assigned departmental programs. Maintain program compliance with regulatory standards for clean, neat, safe living and working environments.
• Maintain licensing and compliance with all local, state, and federal laws, regulations, and administrative rules; ensure timely and accurate program documentation;
• Oversee program development, quality enhancements and external and internal compliance.
• Establish and manage relations with individuals receiving services, families and guardians; implement individual enhancement plans as appropriate. Ensure IS Living representation at all admission, evaluation, exit and major/critical team meetings.
• Oversee the development of individual program plans; coordinate organizational standards, licensing requirements and individuals supported needs;
• Ensure staffing/client ratios are appropriate and in compliance with stakeholder/funder expectations.
• Ensure that all physician and other health care provider orders are followed, the health of individuals served is monitored on a daily basis and problems are referred to the appropriate clinical staff for action.
• Oversee review and submission of incident reports. Implement program incident management protocols; ensure timely incident reporting and implementation of corrective action.
• Ensure that personal funds and property of each individual served are readily available to, properly accounted for and/or expended in accordance with the individual's desires, team decisions, and IS Living Polices.
• Monitor and ensure that all general and individual client-related records are kept confidential and maintained consistently and accurately.

Minimum Qualifications:

• Any combination of education and experience that leads to a solid foundation in education, special education, psychology, social services, nursing and/or sensorial therapies or related field;
• Knowledge of or experience with evaluation and program planning for adults with intellectual and/or developmental disabilities or brain…