Change & Engagement Team Communications Specialist (Rotational Opportunity - State Employees Only

Change & Engagement Team Communications Specialist (Rotational Opportunity - State Employees Only)

Public Affairs Specialist 3 – Change & Engagement Team Communications Specialist (Rotational Opportunity – State Employees Only) Oregon Department of Transportation Driver & Motor Vehicle (DMV) Services Division Innovation and Planning Service Group (IAP) / Change & Engagement Team (CET) Section Salem

The role:

Join our team as the change & engagement team communications specialist where you will help shape how DMV communicates with employees, customers and partners. By developing communication strategies that encourage new technologies, services and initiatives, you will help employees and customers see, adopt and successfully use the tools and resources DMV provides. You will improve access to services, advance transparency and build trust through clear, timely and effective communication.

You will design and execute strategic public affairs and public information plans for the initiatives backed by DMV's strategic action plans, and the Governor's goals and expectations. This is an opportunity to make a visible impact on projects that improve customer experience while helping employees navigate change. If you enjoy strategic communication, collaboration and solving complex communication challenges you will find this to be a rewarding and meaningful role!

Apply today!

This is a rotational opportunity open only to current State of Oregon employees in permanent positions and in good standing (limited duration and temporary employees not eligible). This opportunity will last until 12/31/26, but the duration can change at any time depending on business needs. You must have your manager's approval before applying for this assignment.

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

• Plan long-range communications, public education and outreach strategies.
• Supervise the writing and production of publications about agency programs.
• Research, write and edit internal and external messages including social media posts, news articles, web content and talking points for employees.
• Create content for the intranet and internet.
• Create and execute change and communication strategies that may include user experience testing, customer journey mapping, social media kits, partner media kits and toolboxes, internal communication guides, listservs, newsletters, surveys and focus groups.
• Advise on and create key messages for executive leaders, managers, and customer-facing staff to encourage strategic initiatives, public affairs issues, and projects.
• Develop and oversee an ongoing DMV engagement strategy to reinforce internal and external communication, public awareness, and customer feedback loops to support DMV strategic planning.
• Serve as a communications resource during legislative sessions and consult with management and create presentations for legislative committees and the executive branch.
• Provide ongoing assistance for executive branch and legislative branch communications, including advising and preparing weekly, monthly and periodic reports to documenting the progress on DMV key performance metrics, change initiatives, and key strategies.
• Advise and contribute to DMV websites strategies and information architecture to make sure customers and partners can easily find the information they need.
• Work in a typical office setting, with travel required. Hybrid work options available with working in office no more than 3 times a month.
• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitmentgon.gov.

What's in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and…