Receptionist, Administrative​/Clerical

Ayden Healthcare of Oregon

We are looking for an energetic, friendly, and inviting Receptionist for our skilled nursing facility in Oregon, Ohio.

Job Type: Full-time

Days: Monday-Friday 8:30 AM - 5:00 PM

The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor. The Receptionist is responsible for providing secretarial support services to Administrator and other managers as designated; responsible for handling incoming telephone calls and greeting visitors. Also, you will be supporting the BOM with the Accounts/Payable functions for the skilled nursing facility.

• Serves visitors by greeting, welcoming, and directing them appropriately.

• Notifies company personnel of visitor arrival.

• Maintains security and telecommunications system.

• Informs patients, family, and medical staff by answering or referring inquiries.

• Directs visitors by maintaining employee and department directories.

• Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

• Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.

• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

• Contributes to team effort by accomplishing related results as needed.

• Must be able to read, write, speak, and understand the English Language.

• Must be a supportive team member, contribute to and be an example of teamwork and team concept.

• Must possess the ability to make independent decisions, follow instructions, and accept constructive criticism when circumstances warrant such actions.

• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.

• Must possess the ability to type 45 words per minute, and use a 10-key calculator.

• Must be able to systematically manage phone switchboard operations.

• Must have working knowledge of computers, data entry/retrieval, input/output, etc.

• Must be knowledgeable of administrative practices, procedures, and guidelines.

• Must be able to follow written and oral instructions.

• Must possess the ability and willingness to work harmoniously with other personnel.

• Must possess the ability to display patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning.

• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.

• Must not pose a direct threat to the health or safety of other individuals in the workplace.

• Must be able to complete all other tasks as assigned by the Administrator, or designee.