Care Team Partner; CTP - Progressive Care Unit; PCU - St. Charles Hospital

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

The Care Team Partner (CTP) works under the supervision of the RN to document in the patient’s electronic or written chart, which may be edited by the RN, with a final authentication and attestation by the RN, attesting that the CTP’s charting is accurate and complete. The CTP also assists in performing patient care duties, including, but not limited to, taking and recording vital signs, assisting with activities of daily living (ADLs), and responding to patient call bells.

As a member of the care team, the CTP assists in practicing standard BSMH quality and safety measures to minimize the likelihood of patient safety and quality events, including, but not limited to pressure ulcers, falls, catheter‑associated urinary tract infections (CAUTI), central line bloodstream infection (CLABSI), DUKE protocols, etc.

• Completes documentation on the RN’s behalf, including patient history, assessments, reevaluations, CTP admission and discharge notes, procedures, discussions with medical staff and family, and any medical decision making verbalized with the RN
• Assists in the delivery of patient care by performing patient care tasks under the direction of a RN that are appropriate to age, mobility, acuity, and culture
• Responds to patient call bells, obtains and records vital signs, activities of daily living (ADLs) which includes bathing, feeding, repositioning, intake, output, etc., indwelling urinary catheter care, blood glucometer checks, and placing patients on telemetry
• Transports patient from one unit to the next or accompanies the RN to transport patients to specialty or critical units of the hospital (depending on facility requirements)
• Follows Centers for Disease Control and Prevention (CDC) isolation guidelines, demonstrates appropriate use of personal protective equipment (PPE), performs handwashing according to policy, and enforces safety regulations
• Exhibits a desire to learn and upgrade skills and performs other duties as assigned or directed to ensure smooth operation of the department or unit

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job‑related duties as required by their supervisor, subject to reasonable accommodation.

• BLS Basic Life Support – American Heart Association (required)
• State Tested Nursing Assistant Licensure, or Certified Medical Scribe (preferred)

• High School/GED (required)
• 1 year of undergraduate coursework in the field of pre‑nursing or other pre‑health area of study (pre‑med, pre‑PA, pre‑PT/OT, etc.) (preferred)

• 2 years of comparable experience as Patient Care Technician, State Tested Nursing Assistants (STNA), or medical scribe (preferred)

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at