Leasing Consultant

Basic Function

Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

The activities listed below are not inclusive: however, they are indicative of the types of activities normally performed by the Leasing Consultant. Other duties may be assigned.

• Maintains accurate updated inventory of apartments available to rent, a list of prospective residents and a list of current information concerning renewals.
• Establishes rapport with each prospective resident, determines his/her needs and desires and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objections, obtains commitment to lease and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in move-in/move-out process and ensures that apartments to be shown and leased are clean and attractive.
• Assists in the collection of rent and other monies due and processes service requests for maintenance service.
• Assists in preparation of community newsletter.
• Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.

Pre-qualification of prospective residents.

• Process rental applications, leases and lease renewals.
• Correspondence to residents, prospective residents, etc.
• The monthly newsletter.
• Propose activities or social functions for residents.
• Exceptional cases concerning terms of renewals or lease applications.

Associate's degree (A.

A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.

Excellent people and communication skills are required. Must be well organized, professional, friendly, enthusiastic and diligent. Poise and positive attitude are essential.

• Knowledge of Word Processing software;
  Spreadsheet software and Internet software.
• The employee must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear.