Server Neighborhood Pubs

Job Description

Description:

We're opening a brand-new location in Yachats, OR, and we're building our founding team ahead of our September opening. If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you and have you help bring this exciting new location to life!

Summary of the Position:Neighborhood Pub Server

Being of service to facilitate memorable moments, meaningful connections, inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of food and beverage menus and our local areas and attractions and provide a superior level of service to our guests while maintaining speed and efficiency. This is a tip share.

Key Accountabilities:

• Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH.
• Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
• Communicate effectively with team to streamline communication about any ticket issues or menu changes throughout shift.
• Responsible for greeting guests as they sit down within 1 minute of guests seating themselves.
• Responsible for taking orders, delivering food and beverages to your assigned section promptly and accurately, ensuring timely service and guest satisfaction. This ismaynotbelimited toonlyyour assigned section.Being ateam playerisa must!
• Removes dishes after each course and glasses from tables.
• TEAMWORK is a must!
• Can work in a fast-paced environment and remain calm and agile when faced with challenges.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed.
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
• Maintains knowledge and provides information to guests of Pelican menu items, events, and community involvement.
• Other duties to be assigned as requested
• You may be responsible for working additional position as business needs

PreferredSkills andExperience:

• Two years of Front of House restaurant experience
• Cash handling knowledge and experience
• OLCC Certification and Food Handler’s Certification
• Professional and positive attitude
• Knowledge of beer and cocktail programming
• Physical endurance to move quickly and ability to carry large trays
• Job requires possible nights, weekends, holidays shifts.
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
• Able to work on your feet for at least 8 hours
• Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.
• Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other personnel as needed.

Compensation details:  Hourly Wage

-