Visitor Center Study Student - Rotational

Visitor Center Work Study Student – Rotational

Come join the Tillamook Team, one of the fastest-growing dairy brands in the US, where we Play to Win to create over 200 dairy products in 7 different categories: cheese, ice cream, yogurt, sour cream, butter, cream cheese and frozen meals. Our Uncompromising Quality has led us to become the #1 Cheddar, #2 Cream Cheese and #3 Family Size Ice Cream brand, and we’re loading up for our best years to come.

We’re looking for team members with a One Team and Genuine Care mindset who are inspired to share the delight of the Tillamook brand with each other and others every day.

The Work Study program pays for two years of tuition at the Tillamook Bay Community College while the student is employed in the role and in good standing. Work Study Students are courteous, helpful, enthusiastic individuals with extraordinary guest service skills. They support the Creamery’s daily operations in multiple departments and rotate between the following areas:
Ice Cream, Retail, Warehouse, Brand Ambassador, Culinary and Front of House (FOH) Café. Students assist guests in a fast‑paced environment, foster positive relationships with vendors, customers, coworkers and management, and maintain Tillamook’s Shared Values to create a world‑class guest experience for the one million guests that visit annually.

• Carry orders out to customers in the dining area, projecting a pleasant and professional manner.
• Keep café work areas sanitary. Learn daily dishroom procedures. Assist with bussing and maintaining the dining room.
• Perform opening/closing procedures when scheduled for that shift.
• Serve guests by taking orders on the POS system. Take guest payment, make change correctly, and maintain an accurate cash drawer.
• Assist cooks in the kitchen with prep, set up, stocking and any other chores needed in preparing customers’ orders.
• Scoop and serve ice cream following portion and quality standards. Prepare waffle batter cones.
• Other duties as needed and assigned.

• Collect and move all merchandise from warehouse receiving to the pricing area. Process and inspect all merchandise for quality, damage and/or breakage and shortages.
• Assist in pricing merchandise and unloading warehouse orders by removing boxes from pallets and storing on assigned shelves.
• Ring up items at the cash register. Provide accurate, efficient, and friendly customer service by assisting guests. Assist with stocking shelves and clean all merchandise displays and counter areas.
• Work the cheese sampling counter—perform cheese cutting and maintain a clean area.
• Other duties as needed and assigned.

• Be present throughout the Creamery to greet guests, give directions, assist with traffic flow, and answer questions about our company, cheese‑making process, products and brand.
• Solve guest service problems and complaints as needed, in the absence of managers.
• Welcome and provide a world‑class guest experience to group tours and school groups; perform step‑on and virtual presentations as requested.
• Coordinate and update the Brand Experience Calendar and actively enroll attendees to experiences.
• Other duties as needed and assigned.

• Communicate effectively.
• Utilize a computer.
• Act as a team player and be able to interact with staff at all levels of the company.
• Possess strong customer service skills.
• Follow written or verbal instruction.
• Read, write, speak and understand English.
• Compute basic arithmetic.

• High School Diploma or GED preferred.
• Food service experience is preferred.
• Courteous, helpful, enthusiastic individuals with extraordinary guest service skills.

• Sitting, standing and/or walking.
• Lifting 25 lbs.
• Vision for machine or computer operations.
• Hearing.

We offer outstanding benefits to our employees. For more information, please visit the careers page:

We are committed to creating a culture of inclusion where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer, and to fuel our success. We are seeking talent from a wide range of diversity, perspectives, and backgrounds to join our exceptional organization and help us build our future.

Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO. TCCA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability status (including those related to pregnancy and childbirth), protected veteran status, membership/non-membership in a labor organization, or any other characteristic protected by law.