Sales Support Administrator

YOUR MISSION

STUDSON is seeking a highly detailed and proactive Sales Support Administrator to join our team in Sherwood, Oregon. You will play a vital role in providing administrative and operational assistance, ensuring a smooth sales process.

Key responsibilities will include:

• Provide meticulous administrative support to outside sales representatives, ensuring accurate order processing, quoting, and documentation for flawless fulfillment and invoicing.
• Develop a deep understanding of our products and services and effectively communicate their features and benefits to potential customers as needed.
• Respond promptly to customer inquiries and maintain a positive, empathetic, and professional attitude toward them at all times.
• Route qualified opportunities to the appropriate sales executive for further development and closure as needed.
• Address customer concerns and redirect more complex issues to the appropriate team members.
• Maintain organized, accurate, and up‑to‑date records within SharePoint to ensure information is reliable and easily accessible.
• Collaborate with the operations and logistics teams to ensure on-time delivery of products.

• Proven experience in a sales support or administrative role.
• Demonstrated ability to work independently, take initiative, and easily connect with people.
• Demonstrated proficiency in Microsoft Office, with prior experience using CRM and ERP systems;
  Net Suite experience is a strong plus.
• Prior experience in the Consumer Goods Industry is a major advantage.
• Skilled in time management and prioritization, with a focus on following through.
• Proven ability to establish trust and positive relationships through effective interpersonal skills.

This is a FULL-TIME role that comes with a competitive salary and comprehensive benefits.

Please note that the information outlined in this job description is intended to give a general overview of the tasks and responsibilities associated with this position  is not exhaustive, and the job description may be subject to change.