Lead HVAC Service Technician

Location: Six Corners

Lead HVAC/Hearth Service Technician $30.00–$45.00/hour DOEFull-Time | Experienced | Day Shift Evergreen Gas Heating & Cooling is hiring an experienced Lead HVAC/Hearth Service Technician to join our team immediately.

We're looking for a highly skilled, customer-focused technician who can confidently diagnose, service and repair residential HVAC and hearth/fireplace systems, take ownership of service calls, and serve as a technical resource and leader for the service team.

This is an opportunity for an experienced technician who is ready to take the next step in their career. The Lead Technician will remain hands-on in the field while also helping support technicians, maintain service standards, troubleshoot complex issues, and contribute to the continued success of the service department.

If you take pride in your work, enjoy solving problems, and are someone others can rely on for technical knowledge and leadership, we'd love to hear from you.

What We Offer Starting rate: $30–$45/hour DOE Medical, dental and vision insurance
401(k) with company match

Paid time off and paid holidays

Company-provided vehicle, where applicable

Company-provided uniforms

Ongoing technical training and professional development

Career advancement opportunities

Employee Assistance Program Stable, year-round work Supportive team environment with a respected local company

What You'll DoAs a Lead HVAC/Hearth Service Technician, you will:

Diagnose, service, repair and maintain residential HVAC and hearth systems

Troubleshoot complex heating, cooling and hearth/fireplace issues and determine effective repair solutions

Service furnaces, heat pumps, air conditioning systems, thermostats, ventilation equipment and related comfort systems

Service and troubleshoot residential fireplaces, inserts, stoves and other hearth products

Perform preventative maintenance, system inspections and tune-ups Respond to service calls and emergency repair requests in a timely and professional manner

Provide technical guidance and support to other service technicians when needed

Help troubleshoot difficult or escalated HVAC and hearth service calls

Share knowledge, best practices and technical expertise with less-experienced technicians

Help maintain high standards for workmanship, safety, documentation and customer service

Communicate repair recommendations and options clearly with homeowners

Ensure parts, tools and materials are properly stocked and accounted for Maintain accurate service records and documentation

Follow company safety policies, industry standards and applicable HVAC and hearth regulations

Stay current on HVAC, hearth and fireplace technology, equipment and industry advancements

Partner with management and other departments to support a positive customer and employee experience

Perform other duties as assigned

What Success Looks Like The successful Lead HVAC/Hearth Service Technician is someone who:

Takes ownership of their work and follows through

Can accurately diagnose problems rather than simply replacing parts

Is comfortable working independently in the field

Can handle complex HVAC and hearth troubleshooting and service situations

Provides an exceptional customer experience

Communicates clearly with homeowners, coworkers and leadership

Is willing to coach and support other technicians

Leads by example and takes pride in quality workmanship

Manages time effectively and stays organized

Maintains a professional appearance and represents Evergreen positively5+ years of residential HVAC service and troubleshooting experience preferred

Hearth/fireplace service experience strongly preferred

Demonstrated ability to independently diagnose and repair residential HVAC systems

Experience servicing or troubleshooting fireplaces, inserts, stoves or other hearth products is a plus Strong mechanical aptitude and problem-solving skills

Previous experience mentoring, training or supporting other technicians preferred

Excellent customer service and communication skills

Ability to work independently with minimal supervision

Strong time-management and organizational skills

Valid driver's license with an acceptable driving record

High school diploma or equivalent

Ability to maintain a professional appearance and represent the company positively

Ability to pass a pre-employment background check and drug screen

Join Evergreen If you're an experienced HVAC technician with hearth/fireplace experience who is ready to take on more responsibility while continuing to work in the field, this is an opportunity to make an impact.

We're looking for someone who wants to be more than just the person who runs the next service call. We want a technician who takes pride in their craft, supports the team, and wants to grow with Evergreen Gas Heating & Cooling.

Apply today — we're looking to fill this position quickly.
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