Community Transition Case Manager

Confederated Tribes of Grand Ronde
9615 Grand Ronde Rd
Grand Ronde, OR 97347, USA

Essential Functions:

• Oversees case management for guests of Community Transition Program.
• Conducts initial assessments/intakes to identify a new guest’s current resources and needs and to identify possible barriers to attaining their goals.
• Researches guest legal history and identifies classifications of crimes that may exclude a new guest from the shelter.
• Coordinates monthly case management team meetings for Community Transition Program guests.
• Assists guest in setting goals and identifying steps towards meeting those goals, including referrals to resources, and accessibility.
• Meets regularly with guests on at least a monthly basis, more with guests needing intensive case management.
• Assists guests with applications for services, using service plans to prioritize needs.
• Maintains well organized and up-to-date case files and a database that tracks guest information and outcomes.
• Provides records and reports as requested by Health & Wellness Leadership.
• Assists in the preparation of summary reports of activities and operations.
• Assists guests with coordination of their transportation needs through local community resources.
• Transports guests in an agency vehicle when required.
• Represents Community Transitions Programs at meetings and events in the greater community.
• Oversees monthly inspections of each home. Work with guests to maintain safe, clean, and presentable homes, community building, and outside area.
• Expands and maintains connections with various area resources including mental health, chemical dependency, employment specialists, etc.
• Monitors guest’s risk of harm to self, others and property, and refers to appropriate resources.
• Utilizes crisis intervention techniques to maintain individual and community stability.
• Investigates complaints and reported incidents as needed.
• Responds to security and police reports of suspicious activities – on call 24 hours/7 days a week.
• Maintains composure in adverse conditions.
• Participates in trainings and other professional development opportunities as needed.
• Performs a variety of other duties as assigned by supervisor.
• Ensures the hiring, training, promoting, assigning, disciplining and discharging of employees are in accordance with Tribal Law, including without limitation, the Tribal Employment Rights Ordinance (TERO).
• Assures staff adherence to all policies and procedures, work, safety and administrative rule, Tribal Law and State Regulations.
• Serves as a mentor, as requested, for Tribal career development.

Education, Experience, and Licenses:

• Requires a Bachelor Degree in Social Services, Community Health or a related field.
• Requires five (5) years’ directly related work experience in housing operations.
• Requires two (2) years providing direct supervision to subordinate staff.
• OR equivalent combination of education, training and experience.

Driving Requirements:

• Employees may be required to drive for work-related purposes and must maintain a valid Oregon Driver’s License (ODL), meet company vehicle insurance requirements, and provide proof of personal vehicle insurance.

Qualifications, Registrations, and

Certifications:

• Must have experience with affordable housing, homelessness outreach and engagement strategies, and chronic and mental health issues.
• Must have working knowledge of housing navigation, housing and landlord/ tenant rights, public benefits applications, and eviction prevention.
• Ability to work effectively with diverse clients with a broad spectrum of assets and needs, particularly mental health, substance use disorder, and life skills issues.
• Excellent interpersonal skills, including written and oral communication.
• Ability to work both independently and as a team player; willingness and ability to make sound judgments without onsite supervision.
• Ability to work with high-need individuals while maintaining healthy boundaries.
• Working knowledge of local human services, employment, housing, mental health and chemical dependency services.
• Ability to recognize a crisis and provide crisis intervention.
• Must have the ability and experience to act quickly and calmly under emergency…