Case Coordinator - Section Vouchers

Location: Medford, Oregon
Schedule: Full-time
Salary: $3,795 - $4,971 per month (This range represents steps 1-7)
Closes: Open until filled

Do you have a passion for serving others and ensuring equitable access to housing? Join the Housing Authority of Jackson County (HAJC) as a Housing Choice Voucher Coordinator and play a vital role in helping low-income families secure safe, affordable homes. The Housing Authority offers an excellent benefit package, including low medical, dental and vision insurance premiums, even for family coverage!

Three weeks' vacation accrual starting out, and you can use it as you accrue it; there's no waiting period! PERS retirement benefits, sick time, and so much more!

As a Housing Choice Voucher (HCV) Coordinator, you’ll be the primary point of contact for 300–400 program participants. You’ll manage continued eligibility for rental assistance, calculate rent subsidies, support participant moves, and ensure compliance with federal regulations. This is meaningful work that blends case management, customer service, and detail-oriented administration, all in support of housing stability for our community members.

• Conduct annual and interim eligibility reviews

• Verify income, assets, and household status

• Calculate rental assistance and manage subsidy updates

• Assist participants and landlords through moves or transfers

• Investigate fraud or discrepancies and process terminations if needed

• Communicate regularly with clients, landlords, and team members

• Keep current on HUD regulations and HAJC policies

• A Bachelor’s degree in Human Services, Business Administration, or related field (or equivalent experience)

• 4+ years working with elderly, disabled, or low-income populations in a social service or public agency setting

• Strong communication, problem-solving, and organizational skills

• Familiarity with Microsoft Office Suite and case management best practices

• Bilingual applicants are strongly encouraged to apply

Even if you don’t meet every qualification, we encourage you to apply. Studies show that women and people of color are less likely to apply for jobs unless they meet every qualification. We are committed to finding the best person for this role, even if you come from a less traditional background. Use your cover letter to tell us how your experiences align with this opportunity.

HAJC honors and applies veterans’ preference in accordance with Oregon state law. We strongly encourage you to apply, whether you are a qualifying or disabled veteran. Be sure to include your DD214 or other official documentation with your application to be considered for preference.

The Housing Authority of Jackson County (HAJC) is an equal opportunity employer committed to fostering a workplace that embraces diversity. We prohibit discrimination against any employee or applicant for employment based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, marital status, or any other protected characteristic under applicable federal, state, or local law.

Need accommodations? Call our HR Manager at .

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