Benefit & Eligibility Worker (Public Benefit Specialist

Initial Posting Date: 08/10/2026 Final date to receive applications: 08/25/2026 Agency:
Department of Human Services Salary Range:

Employee

Benefit & Eligibility Worker (Public Benefit Specialist)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Are you fluent in English and Spanish? Our diverse communities' benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill. Opportunity awaits! Imagine being a guiding light for those in need. As a Benefit & Eligibility Worker (Public Benefit Specialist), you have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments.

Make a difference in people's lives while nurturing your career.

• Perform eligibility determinations, redeterminations, and periodic reviews.
• Conduct interviews with applicants applying for benefits.
• Communicate eligibility decisions to applicants.
• Provide person-centered services with a trauma-informed approach to identify needs.
• Be responsible for accurate and timely eligibility determinations across the state.
• Create a work environment where everyone feels welcomed, appreciated and valued.
• Participate in professional development opportunities and ongoing education of cultural awareness.

• One year of experience working at the Human Services Specialist 1 level for the State of Oregon;
• Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
• An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
• An equivalent combination of education, training, and experience relative to the class concept.

• Experience actively listening to clients and asking clarifying and open-ended questions to gather complete and relevant information.
• Experience applying critical thinking and sound judgment to make informed decisions using available data and resources.
• Experience using written and oral communication to share information clearly and effectively with diverse audiences.
• Experience organizing tasks and managing time effectively to meet established deadlines.
• Preference will be given to candidates that are bilingual in Spanish and English.

Duties for this role will be performed in the local office. The work schedule is Monday to Friday, 8 am to 5 pm PT, with possible fluctuations based on service needs. You may interact with individuals experiencing trauma or emotional distress, and there may be times when individuals have difficulty managing their emotional responses. You may encounter situations requiring quick decision-making to ensure your safety or the safety of others.

Artificial Intelligence (AI) Usage:
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Employment Preference Veterans' and Oregon National Guard preference:
  Eligible Veterans and Oregon National Guard service members (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same…