Family Access Network; FAN) Family Advocate Sisters School District

Family Access Network (FAN) Family Advocate

Under general supervision, The Family Access Network (FAN) Family Advocate serves as a resource to students/families/community members in the Sisters School District boundaries. The Family Advocate connects those in need to basic needs and social services. The Family Advocate works directly under the site administrator with oversight from the Program Director of Family Access Network.

Essential Duties and Responsibilities

• Serve as the fixed point of referral for Sisters schools/community FAN site.
• Be visible in the schools and community promoting the mission and services of FAN.
• Schedule and complete intakes/screenings with students/families/community members.
• Provide information/training to other agencies, public groups, etc. when requested.
• Develop and maintain trusting relationships between the district/schools and with students/families and community members.
• Maintain strict client confidentiality.
• Facilitate discussions across cultures for the purpose of understanding and resolving student, family, and school issues.
• Be available and accessible to students/families/community members to assist them with navigating social services.
• Refer students/families/community members to local county and/or statewide resources.
• Complete all necessary paperwork and reports required by funding sources/agencies.
• Connect students/families and community members to available resources voiced by school staff.
• Coordinate, train, execute and support staff in all aspects of the Medical Administrative Claiming (MAC) Survey.
• Complete client intakes and quarterly reports.
• Provide clients with home visits when necessary.
• Complete end of calendar year donor thank you letters and tax receipts.

Coordinates the FAN Site

• Make social service connections and provide access to resources efficiently and clearly.
• Act as a liaison among local agencies, District, Schools for student/families and community members.
• Carry out the goals of the individual FAN site work plan.
• Attend countywide FAN meetings and participate in ongoing training.
• Communicate his/her daily schedule with appropriate staff.
• Maintain client records and complete necessary reports.
• Create an inviting and confidential FAN office space, to meet with students/families, and community members.
• Communicate clearly and appropriately with students/family/community members, staff, and partner agencies.
• Utilize available resources to assist students/families/community members to meet their basic needs.
• Establish clear, professional boundaries with students/families/community members and staff.
• Knowledge of Sisters School District policies regarding attendance, sick leave, and reimbursement procedures.

Knowledge

• Knowledge of child and adolescent development, developmental milestones, and factors that influence learning and student success.
• Working knowledge of Microsoft Word, Excel, and Google Docs.
• Knowledge of local, county, and statewide social service agencies.

Skills and Abilities

• Relate appropriately to students/families/community members regarding varying degrees of problems and concerns.
• Execute independent and wise judgement in each client's situation.
• Solve practical problems and deal with a variety of variables in situations when only limited services exist.
• Maintain patient, positive, persistent attitude with a warm, accepting, non-judgmental personality.
• Work successfully in a team setting with staff and colleagues.
• Maintain regular attendance and is punctual.
• Complete all Sisters School District annual "Safe Training" videos.
• Learn the operation of telephones, computers and other equipment used in the place of work, as required by the position.
• Adhere to the District requirements of a drug free workplace.
• Communicate clearly and appropriately in speech and in writing in accordance with educational standards.
• Obtain or possess a valid Oregon Driver's license and maintain an insurable status for automobile and liability coverage, as required by the position.
• Abide by confidentiality requirements.
• Perform other work-related duties as assigned.

Education and Experience

• High School Diploma or equivalent.
• Experience working with students/families/adults, and the…