Field Operations Quality Assurance Specialist; Compliance Specialist

Field Operations Quality Assurance Specialist (Compliance Specialist
3)

The Oregon Department of Early Learning and Care is excited to announce a permanent opening for a Field Operations Quality Assurance Specialist (Compliance Specialist
3). Help shape a stronger, safer child care system across Oregon! In this statewide quality assurance role, you'll strengthen investigative and licensing practices, promote consistency and fairness, and ensure decisions are grounded in evidence, policy, and child safety. Bring your expertise to a position where your leadership and systems-focused work can make a lasting impact on the health, safety, and well-being of Oregon's children.

This position will work a hybrid schedule of working both in the office (Salem) and at an alternate location (home). In office work is expected weekly or as needed. This position will require travel to field offices and site visits located throughout Oregon.

About the Department of Early Learning and Care (DELC):

At DELC, we are dedicated to helping Oregon's young children and families learn and thrive. As the state agency responsible for early learning programs, child care licensing, and family support services, we play a crucial role in shaping the future of Oregon's children from birth to kindergarten.

We administer state-funded early learning programs, including home visiting and site-based infant, toddler, and preschool services. We also develop coordinated systems through Early Learning Hubs and collaborate with Child Care Resource and Referral organizations to provide training, coaching, and quality improvement opportunities for early learning providers.

With over 275,000 young children in Oregon, we have a unique opportunity to transform early childhood support systems, creating a brighter future for families across the state. Research shows that investing in early childhood has lifelong benefits, and now is your chance to be part of an agency making a lasting impact for generations to come.

Why Join Our Team? We are passionate about equity in early childhood education. At DELC, we value dedication, integrity, and collective wisdom, fostering a diverse, inclusive, and welcoming workplace where all employees can thrive. We challenge ourselves to lead with courage, refine practices, and drive meaningful change for children and families statewide.

What We Offer:

• Comprehensive Benefits:
  Low-cost medical, vision, and dental coverage for you and your family, plus optional benefits like life and disability insurance, deferred compensation, and flexible spending accounts.
• Work-Life Balance: 11 paid holidays, 3 personal days, 1 special day, monthly sick leave, and vacation accruals that increase every 5 years.
• Student Loan Forgiveness:
  Potential federal loan forgiveness after 120 qualifying payments.
• Inclusive Culture: A diverse, welcoming workplace committed to equity and continuous improvement. Click on the following link to learn more about what it's like to work at DELC.

Our Commitment to Equity:
Equity is at the heart of our mission. We strive to remove barriers, foster inclusiveness, and create meaningful change for underrepresented communities. Our goal is to ensure all DELC employees, child care providers and the children and families we support thrive.

What you will do:

The primary purpose of the position is to promote the health, safety, and well-being of children in child care facilities by ensuring that investigative practices across the division are consistent, compliance-driven, and aligned with applicable federal, state, and local statutes, rules, and policies. This position functions as a statewide quality assurance and systems support role within Field Operations, responsible for establishing, maintaining, and continuously improving standardized investigative practices and licensing enforcement practices.

The position develops and implements a consistent case review and audit process to evaluate the quality, accuracy, and timeliness of investigations and licensing enforcement actions conducted by regional staff. Through these efforts, the position identifies trends, strengthens documentation and evidence review practices, reduces duplication in review processes, and ensures alignment in rule interpretation, compliance determinations, and regulatory decision-making across regions.

This position leads the development and delivery of training, guidance, and practice tools to support Regional Managers, Investigative Specialists, Licensing Specialists, and Senior Licensing Specialists in conducting high-quality, neutral, and child safety focused investigations and licensing reviews. Training and technical support emphasize investigative neutrality, evidence standards, conflict-of-interest awareness, and consistent application of licensing rules across all regions.

The position serves as a neutral consultation resource to field staff and leadership, providing guidance on complex, high-risk, or sensitive investigations, including those involving…