Electronic Billing Analyst

Responsibilities

• Monitor the eBilling HUB and e-billing vendor sites to ensure client setups are completed accurately and invoice rejections are resolved in a timely manner.
• Collaborate with the Client Account Specialists, Assistants, and Matter Supervising Partners to resolve discrepancies related to all aspects of electronic billing.
• Prepare standard and ad‑hoc reports utilizing various applications and reporting tools.
• Research and respond to client inquiries.
• Modify LEDES, XML files when necessary.
• Work closely with client e‑billing contacts to ensure accurate and timely set‑ups.
• Provide recommendations and feedback to e‑billing management to improve e‑billing and billing processes.
• Assist with special projects as directed by the e‑Billing Manager, and other duties as specified.
• Review all e‑billing requirements and client billing guidelines.
• Communicate with all levels of the business and the firm’s clients regarding e‑billing.
• Work closely with the International team as needed on e‑billing issues.
• Support Collections activities regarding e‑billing issues.
• Complete special assignments given by the e‑Billing Manager.
• Demonstrate knowledge and adherence to basic firm policies, procedures, and processes.

• Previous knowledge of billing, electronic billing, or related finance experience required.
• Strong system, analytical, and Excel skills.
• Knowledge of Elite Enterprise 3E and eBilling vendor websites is valued.
• Experience with third‑party vendor e‑billing sites strongly preferred.
• Collections experience a plus.
• Bachelor’s degree and experience in a law firm setting preferred.