Flex Manager

Overview

Requisition Number: 102897

Flex Performance Manager

Location: This is a hybrid opportunity.

Salary: $84,700 - $112,200 per year

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World’s Best Workplaces list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

As a Flex Performance Manager, you will be responsible for overseeing the entire service lifecycle of our Flex for Devices offering from client onboarding to post-delivery support while maintaining a strong client focus and a parallel commitment to process optimization, automation integration, and efficient system management. We will count on you to drive the organization’s strategic transformation by managing advanced automation, process improvements, and the effective coordination of warehousing, distribution, and logistics operations.

Along the way, you will get to:

• Oversee end-to-end service processes, ensuring smooth coordination between digital workflows and physical supply chain operations.
• Identify and implement process improvements, integrating automation solutions to optimize operations.
• Monitor key performance indicators (KPIs) and dashboards to proactively detect issues and drive corrective actions.
• Serve as the primary escalation point for critical operational issues, coordinating cross-functional teams to resolve problems rapidly.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

• Bachelor’s degree in business administration, Supply Chain Management, IT, Operations Management, or a related field.
• A minimum of 10 years’ experience in process optimization, IT service management, or operations roles, with proven expertise in warehousing, distribution, logistics, and automation initiatives.
• Proficiency in using data analytics tools, dashboard platforms, and performance management systems; familiarity with enterprise automation and warehousing management systems is preferred.
• Certifications in process improvement, logistics, or automation (e.g., Six Sigma, PMP, APICS) are highly desirable.

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some of the job duties required and what it would be like to work  a comprehensive list of physical demands and work environment for this position, please consider the following: not included in this formatting. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes:
Remote | Washington (US-WA) | United States (US) | IT Infrastructure & Support | None | Remote