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Technical Support HelpDesk/Support

Customer Experience Quality & Training Analyst

Job in Oregon, Dane County, Wisconsin, 53575, USA
Listing for: The Hiring Club
Apprenticeship/Internship position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading service provider in Wisconsin is looking for a role focused on providing technical support to enhance the quality assurance in their Customer Service Call Center. Responsibilities include analyzing service incidents, conducting mock calls with new hires, and collaborating with leadership for process improvements. The ideal candidate will possess strong analytical and communication skills to drive service excellence. Join our team to make a positive impact on customer experience and service delivery.
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