Loan Officer
Listed on 2026-02-18
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Customer Service/HelpDesk
Bilingual, HelpDesk/Support
POSITION
Full‑Time Loan Officer
PRIMARY FUNCTIONServing members via telephone, mail, walk‑in and at special events.
The Loan Officer provides account and loan services including opening new accounts, processing, approving and disbursing loan applications, doing credit report and tax form analysis, and recommending all credit union products and services to members that need them.
Other duties may include:
- Title documentation
- Filing
- Assisting the Collector with delinquent accounts
- Insurance tracking
- Other duties as assigned
- Pleasant, friendly demeanor including the ability to greet members and make them feel comfortable.
- Superior sales techniques and telephone expertise plus strong organization and decision‑making skills.
- Ability to understand and retain complex information about the credit union's products and services and recommend them properly in the process of building member relationships.
- PC‑proficient in a Windows environment including keyboard competence.
Based on experience
BENEFITSMedical, Dental, Vision, Life/Disability/AD&D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Float Holiday, Paid Volunteer Hours.
STARTING DATEAs soon as possible
WORK LOCATIONLa Pine Branch
PROPOSED SCHEDULEThe work schedule is typically 8:15 a.m. to 5:15 p.m., Monday through Thursday and 9:00 a.m. to 6:00 p.m. Friday.
REQUIREMENTSPhysical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Speaking on the telephone approximately 20% of workday. May need to shovel snow occasionally outside the office to clear sidewalks, etc.
Continuous sitting, standing, talking, and listening for extended periods of time, use of hands in repetitive tasks such as typing and writing, speaking, and hearing for interaction with members and coworkers, clarity of vision at 20 inches or less for processing of member transactions and computer usage, and memory demands in recalling Credit Union policies, services, and state and federal regulations.
Occasional lifting up to 35 pounds to move supplies or office equipment, bending, squatting, or kneeling to reach supplies on ground level, reaching above shoulder level to reach supplies overhead.
Work EnvironmentEmployees work in an office environment with average noise levels impacted by computers, printers, scanners, phones, and other surrounding conversations. The credit union is located in Central Oregon and weather during the winter may impact travel. Seasonal fires may impact air quality.
AAP/EEO StatementMid Oregon Federal Credit Union is committed to building a diverse and inclusive organization, provide equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Mid Oregon Federal Credit Union believes that each employee makes a significant contribution to our success. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified.
It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
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