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Technical Support HelpDesk/Support

West Coast Customer Success Manager — Logistics & WMS

Job in Oregon, Dane County, Wisconsin, 53575, USA
Listing for: ShipHero
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A logistics technology company is seeking a Customer Success Manager in the West Coast area to strengthen client relationships and drive customer satisfaction. This role involves advocating for customers, upselling, and delivering guidance using the Ship Hero application. Candidates should have a Bachelor's degree in Computer Science or related fields and at least 2 years of Account Management experience. Strong problem-solving and communication skills are essential.

This position requires travel (10-25%).
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