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Nonprofit SaaS Customer Success Manager — Equity & Growth
Job in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-06-06
Listing for:
Medium
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Instrumentl is hiring a Customer Success Manager to oversee the post-sale journey for nonprofit customers. You will be responsible for onboarding, engagement, and retention, building relationships to help customers maximize their impact.
The ideal candidate has 3+ years in a customer-facing role in SaaS, strong communication skills, and an ability to handle challenges. The position offers a competitive compensation package, including health benefits, generous PTO, and equity.
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