Office Specialist

Position Details

• Initial Posting Date: 06/04/2026
• Final date to receive applications: 06/11/2026
• Agency:
  Department of Human Services
• Salary Range: $3,515 - $4,738
• Position Type:
  Employee
• Position Title:
  
  Office Specialist 2

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you passionate about engaging with families and communities? Are you committed to ensuring the well‑being of others and offering them support? Would you enjoy working with a team that is dedicated to serving children, families, and communities? If so, we’d love to hear from you!

As an employee working within the Child Welfare Program, you will make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve greater well‑being.

As an Office Specialist 2, you will:

• Maintain lobby, answer phones, answer inquiries and explain rules and policies.
• Distribute and issue parking permits (employees), issues cash vouchers, bus passes, fishing, parent mileage and logs transactions (TRACS, OR-Kids).
• Assist protective service staff with data entry into OR-Kids.
• Research parent information, calls, mails, letters and documents.
• Maintain control records of information received, routed, assigned, or dispersed.
• Processing of closed file requests from the public, agency, interagency, Department of Justice (DOJ); to include, but not limited to case copying, file closing, retention, and verification.
• Audit agency files and process expunction orders as required by law.
• Update and document all investigation inquiries, and contacts made in tribal search record.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

• Experience handing front desk responsibilities, ensuring efficient and professional interactions with guests and clients.
• Experience organizing, prioritizing, and completing work accurately and consistently while maintaining attention to detail in a fast‑paced or high‑volume environment.
• Experience clearly communicating program rules, regulations, and procedures to ensure understanding and compliance.
• Experience using computers to process, enter, and verify detailed data with accuracy and efficiency.
• Experience working with diverse populations, demonstrating cultural awareness, empathy, and adaptability in various interactions.
• Demonstrated adaptability by seamlessly transitioning between a variety of tasks while efficiently supporting multiple work location branches.

• Work Locations:
  District 15 Child Welfare Offices (Clackamas & Oregon City)
• Your work schedule will be 8:00 a.m. – 5:00 p.m., Monday – Friday Pacific Standard Time (PST). Occasional overtime may be available.
• Employees in these positions may be required to work a flexible work schedule as a condition of employment. This is understood to mean that the hours of work may vary and could include evenings and weekends under certain circumstances.
• This position will be working in an office environment in person. The office is constructed of cubicles, so work is often interrupted, and noise levels are sometimes high.
• This position may be on the phone regularly or process work electronically. Work schedule specifics will be determined by the hiring supervisor.
• This role involves handling sensitive topics related to trauma, child abuse and neglect, and crisis, requiring a trauma‑informed approach that is essential…