Customer Order Specialist

Your Role

Customer Order Specialist

• Review all sales quotes against orders for accurate & complete information
• Accurately enter customer purchase order information into the sales system
• Support clients through phone calls, email, mailings, fax and training events to ensure satisfaction and an ongoing relationship
• Direct customers to appropriate people for support questions
• Coordinate customer service & warranty returns
• Prepare customer info packet included with service product
• Collaborate between sales, customers, field service and production
• Other duties as assigned

• Highly detail oriented
• Strong date entry skills and the ability to accurately calculate figures and amounts such as discounts, proportions, and percentages
• Ability to communicate effectively both in written and verbal format
• Ability to multi-task and establish priorities
• Ability to maintain organization in a changing environment
• Ability to foster communication among colleagues/team members in manager’s absence
• Exhibits initiative, responsibility, and flexibility
• Ability to operate telephone, photocopier, fax machine, mail machines and computer workstation
• Must be proficient in MS Office software – Word, Excel, Power Point

• Medical/Dental/Vision
• 401-k
• Company paid short term disability and long term disability
• Life insurance
• Generous vacation (3 weeks/year) - sick time (40hrs/year) - and floating holidays (5 per year)
• Education reimbursement
• Referral bonus
• Paid holidays

On-Site – Clackamas, Oregon

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.