Legal Receptionist – International

Job Description:

• Answer incoming calls and direct them to the appropriate department or team member
• Serve as the first point of contact for prospective and existing clients
• Communicate with clients in both English and Spanish via phone, email, and text
• Schedule consultations, meetings, and appointments
• Gather and document client information accurately
• Assist with client intake and follow-up communications
• Maintain accurate records and update information within the firm's CRM and case management systems
• Respond to client inquiries and provide updates as directed
• Manage multiple phone lines and high call volumes while maintaining professionalism
• Provide administrative support to attorneys and legal staff as needed

• Must be located outside of the United States (international candidates only)
• Fluent in both English and Spanish (written and verbal)
• Strong customer service experience required
• Excellent phone etiquette and communication skills
• Professional, friendly, and empathetic demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of calls and inquiries
• Proficiency with Microsoft Office, Google Workspace, and CRM software
• Reliable internet connection and ability to work remotely full-time

• Fully remote opportunity
• Long-term placement with a U.S.
  
  -based law firm
• Supportive team environment
• Opportunity for professional growth and advancement
• Competitive compensation based on experience