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Enterprise Customer Experience Leader Renewal

Job in Oregon, Dane County, Wisconsin, 53575, USA
Listing for: NAVEX Global
Full Time position
Listed on 2026-07-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 USD Yearly USD 90000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Experience Leader | Growth & Renewal

NAVEX Global is hiring a Customer Success Manager to lead a portfolio of enterprise accounts in the United States. You will own the customer experience, drive measurable value, and build trusted advisor relationships with executives across customer organizations.

You will guide customers through onboarding, adoption, optimization, renewal, and expansion readiness, coordinating with sales, product, and support teams to ensure success and risk mitigation.

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