Call Centre Agent
Job in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-07-23
Listing for:
Jobs for Humanity
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
About You:
We’re looking for a Customer Service professional with:
- At least 1 year of experience in Customer Service
- At least 1 year of experience in a Contact Centre (preferred)
- Excellent communication & problem‑solving skills
- Ability to stay calm & think fast in urgent situations
- Strong teamwork, adaptability, and attention to detail
- Commitment to growing your career with AA Ireland
- A strong work ethic & results‑driven mindset
- Assist Members & customers with roadside breakdown assistance
- Deliver excellent customer service, meeting KPIs and performance targets
- Create a positive first impression by being professional, friendly & helpful
- Handle objections & resolve issues, escalating complex cases when needed
- Contribute to process improvements and team success
All your information will be kept confidential according to EEO guidelines.
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