Sr. Field Service Technician - Western

At ABB
, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Director of Service Operations, L&W Service Products US

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The industry leader for quality control and process optimization equipment utilized in the Pulp and Paper Industry is seeking an experienced Senior Field Service Technician to support our customers in the Western United States. The successful candidate must possess solid electro-mechanical technical abilities as well as demonstrate excellent communication and customer service skills. In addition, the successful candidate must have the ability to work with a high degree of autonomy and provide our customers with outstanding service experience.

• Preventive maintenance, calibration, installation, corrective service and telephones.
• On-site and remote access support for laboratory and production process testing instruments.
• Service activities must be performed within established ISO certified policies and procedures and documented accordingly.
• Willingness to participate in continuing education and training as needed to meet customers' needs.

The work model for the role is
: #LI-Remote in Oregon (65-70% travel required in the territory and occasionally other areas)

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

• Associate's degree in electrical or equivalent work / military experience is preferred along with a minimum of 5 years related field service support. Alternatively, a Bachelor's degree and 3+ years or HS Diploma and 7+ years is qualified experience for this position.
• Experience with network support, computer repair and OS restoration as well as software configuration is preferred.
• Knowledge of calibration and electronic test equipment is strongly desired.
• General software knowledge a must (Win
  10, Win
  11, MS Office
  365).
• Ability to travel up to 65-70%, domestically and internationally with a valid US driver's license and acceptable driving record for the past 3+ years.
• Applicants must possess US work authorization and be able to acquire a US passport.

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-_Know Your Rights
6.

As an Equal Employment Opportunity and Affluent Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to…