Collections Specialist

Job Description:

• Reduce aged accounts receivables and lower DSO within an assigned portfolio
• Execute daily business-to-business collection outreach efforts
• Engage with clients across various U.S. industries to secure payments
• Maintain detailed records of outreach actions, outcomes, and follow-up steps
• Collaborate with the billing team and Financial Analysts to resolve issues and expedite payments
• Escalate collections issues to leadership when necessary
• Identify, document, and implement best practices and process improvements

• 3-5 years of relevant experience in billing, collections, or related fields
• Background in project or service-based firms (preferred)
• Familiarity with large ERP or accounting software (preferred)
• Strong ability to multitask, handle pressure, and thrive in a fast-paced environment
• Excellent attention to detail and focus on transactional accuracy
• Strong sense of urgency with the ability to prioritize competing deadlines independently
• Self-motivated and capable of working both independently and as part of a team
• Proficiency in MS Office, with advanced skills in Excel

• Competitive total rewards package
• Retirement plan
• Healthcare coverage
• Flexible work arrangements
• Professional development opportunities