Branch Supervisor

Overview

Opens and accurately processes all types of deposit and loan accounts, including complex retail products such as consumer loans, VISA merchant accounts, and small business loans. Provides solutions with cash management and Retail Business Solutions. Listens to the client s financial needs and cross-sells other bank services and refers customers to other departments as appropriate to support the client s financial growth.

• Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Processes and oversees technical tasks such as opening and closing the branch, overdraft monitoring, wire transfers and collections, stop payments, and monitoring branch controls.
• Facilitates the review and assessment of the operational/audit requirements of the branch. Provides input and support to remediation or adjustments that improve operational quality.
• Acts as back up to the personal banking team to open new accounts, receive loan requests, and gather credit-related information.
• Maintains responsibility for the cash drawer and follows proper balancing procedures.
• Monitors sales and service goals.
• Routinely and consistently provides guidance and training to the branch team.
• May supervise other associates on day-to-day activities and act in the Branch Manager capacity when required.

• High School Diploma or GED, required.
• 2 years of retail banking experience required.
• 1 year of sales experience preferred.
• In-depth knowledge of consumer and business products and services.
• Demonstrated proficiency in consumer and business lending.
• Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations.
• Proficient in expanding the client relationship with emphasis on creating new relationships and expanding existing relationships, utilizing a personal and business bio and rapport with customers.
• This position requires you to act as a Bank MLO, defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, or refer a consumer to a loan originator for compensation or gain. All MLOs must register as an MLO in compliance with SAFE Act requirements.
• This position IS NOT authorized to act as a Bank Closed-End MLO and is limited to acting as a Bank MLO for open-end transactions (e.g., home equity lines of credit) only.

• Competitive Incentive Plan:
  Earn rewards that match your efforts.
• Professional Development:
  Grow your skills with our tailored premier banker programs.
• Career Growth:
  Clear paths to achieve your professional goals.

The pay range for this role is $20.00 to $24.00 per hour. The pay rate for the selected candidate is dependent upon factors including knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and details will be provided during the recruitment process.

Primary

Location:

Ability to work fully onsite at posted location(s).

We offer a competitive total rewards package including base wages and comprehensive benefits. Eligible associates receive comprehensive healthcare coverage (medical, dental, and vision), a 401(k) retirement plan with employer match, an employee assistance program, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least 30 hours weekly.

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please contact

Our posted job opportunities are intended for individuals seeking employment at Columbia Bank. We do not accept unsolicited resumes or applications from agencies, and will not be responsible for fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee unless directly requested by a member of the Talent Acquisition team.