Medical Receptionist

Overview

It may sound cliché, but it is true. A career taking care of cancer patients is a calling for most of us. It’s much more than a job. Each of us has a unique story that brought us to Compass Oncology, and those stories usually share common themes of care, compassion, and commitment. No matter the role each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients.

Compass Oncology – the largest privately‑owned Cancer Care and Research Facility in the Pacific Northwest – is looking for a Medical Receptionist with high‑level customer service skills who is eager to break into the stable, exciting, and growing field of healthcare. While having medical office experience is a good place to start, we are looking for individuals that have the heart for service.

Full‑Time, 8:00 AM – 5:00 PM, Monday–Friday

East Cancer Center (Clackamas, OR)

$18.68 – $25.22 per hour

Under direct supervision, the Medical Receptionist is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. They ensure all appropriate forms are complete, accurate, and signed according to company guidelines; serve as a liaison between patient and medical staff; and support and adhere to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

• Greet patients and visitors into the clinic in a prompt, courteous, and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information.
• Collect a copy of the patient’s insurance cards and current driver’s license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Prepare and organize new patient charts.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day’s appointments and print schedules as needed.
• Collect co‑pays, deductibles, and other out‑of‑pocket amounts at time of visit.
• Issue receipts if necessary.
• Distribute condolence cards to patients’ families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no‑shows and forward for patient notification.
• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Cover for other front office functions as requested.
• Prepare correspondence, memos, forms, and other typing as requested by supervisor.

• Education:
  
  High school diploma or equivalent required.
• Experience / Training:
  Minimum (0–3) years of professional office experience preferred; computer skills including Microsoft Office Suite; ability to multi‑task at a high patient volume front desk; excellent written and verbal communication skills; impeccable customer service skills.

Compass Oncology team brings together leading cancer experts in the fields of surgical, medical, and radiation oncology, pathology, and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients.

As a member of The US Oncology Network—one of the nation's largest community‑based cancer treatment and research networks—Compass Oncology participates in leading‑edge clinical trials through US Oncology research, which has helped develop 89 FDA‑approved cancer therapies. We serve the Portland and Vancouver communities with clinical offices located throughout the metro area. To learn more about Compass Oncology and its daily mission, please visit our website at

• Medical, Dental, Vision, Life and Disability
• HSA and Flexible Spending Accounts
• Critical Illness, Hospital, and Legal Plans
• PTO and Holiday Plans
• Retirement Savings Plans
• Robust Wellness Program and Incentives
• EAP
• Perks
• Jeans Fridays!

For more details:
Compass Employee Benefits

The US…