Director of Technology - Network and Telephony

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

The Target Pay Range for this position is $-$ annually. The full Pay Range is $ - $ annually. At BECU, compensation decisions are determined using factors such as relevant job‑related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant.

Incentives are performance based and targets vary by role.

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

To join our dynamic team, we require candidates to be residents of WA, OR, , AZ, TX, GA, SC, NC, CA or VA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote.

Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

You’ll play a pivotal role in aligning technology initiatives with business goals and ensuring effective delivery and execution. You will lead enterprise network and telephony platforms across a geographically distributed, hybrid cloud environment, enabling resilient operations and scalable growth through platform modernization. By ensuring reliable, secure, and cost‑effective infrastructure, you’ll directly support business continuity and growth. Your impact will include mentoring teams, solving complex challenges, and making decisions that strengthen BECU’s technology landscape.

• Lead Technology Strategy:
  Align technology roadmaps with business priorities to deliver impactful solutions and oversee enterprise network and telephony infrastructure for availability, security, scalability and cost efficiency.
• Drive Platform Modernization:
  Advance cloud, network and telephony capabilities design and support LAN/WAN, SD‑WAN, firewalls, VPN, wireless, and voice systems (VoIP, CaaS SIP, call centers). Ensure designs support reliability, performance and scalability.
• Champion Innovation:
  Identify emerging technologies and lead RFPs, business cases, and project charters for strategic initiatives; drive adoption of SDN, network automation, and hybrid cloud connectivity.
• Mentor and Inspire:
  Coach and develop high‑performing teams, fostering a culture of collaboration and continuous learning.
• Advance Agile Practices:
  Implement and refine agile methodologies across engineering and delivery teams.
• Ensure Infrastructure Reliability:
  Minimize outages, reduce costs, and strengthen security; implement zero‑trust networking, compliance (NIST, PCI, SOC 2), and disaster recovery strategies.
• Manage Financials:
  Contribute to annual planning and ensure financial accountability for technology investments.
• Optimize Vendor Partnerships:
  Review contracts and manage external resources for maximum value.
• Measure Success:
  Define OKRs and KPIs to track progress and ensure alignment with strategic objectives.

• Influence & Impact: A role where your decisions protect uptime, secure connections, and improve member experiences.
• Modern Tech Exposure:
  Work with Azure, Entra, Intune, hybrid AD,…