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AI-Driven Support & Operations Team Lead
Job in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-05-30
Listing for:
Medium
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Medium is seeking a Customer Support & Operations Team Lead to enhance the support experience for nonprofits using Instrumentl. This role involves both management and hands-on support tasks, significantly impacting customer satisfaction and team performance.
The ideal candidate has over 4 years of customer support experience, strong management skills, and an understanding of AI tools. The position offers a salary range of $95,000 – $115,000 USD, with comprehensive benefits.
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