Solutions Engineer

Job Description:

• Partner with Sales & Drive Technical Strategy
• Work closely with Commercial Account Managers to support territory planning, opportunity qualification, and technical sales strategy across a high-volume book of accounts
• Participate throughout the full sales cycle, from discovery and qualification through solution design, demonstrations, and close
• Act as a trusted technical advisor to customers and prospects, building credibility with technical and business stakeholders
• Engage directly with customers to understand their technical environments, business goals, and infrastructure challenges
• Architect and position Net App solutions across on-premises, hybrid cloud, and data management platforms
• Collaborate with channel partners, resellers, and distributors to support partner-led opportunities and joint customer engagements
• Enable and guide partner Solutions Engineers on sizing, design, positioning, and demonstration of Net App solutions
• Lead technical discovery sessions, solution presentations, and product demonstrations (both remote and in-person)
• Translate complex technical concepts into clear, business-relevant value for varied audiences
• Create solution-oriented materials, including architecture overviews, proposals, and reports, as needed
• Support pre- and post-sales technical inquiries via phone, email, and virtual collaboration tools
• Engage specialized Solutions Architects or subject matter experts for complex or strategic opportunities
• Operate effectively in a fast-paced, high-account-density environment while managing multiple opportunities simultaneously
• Follow established processes for activity tracking, case management, and reporting
  
  Contribute to continuous improvement of enablement processes, tools, and best practices
• Participate in knowledge sharing, mentorship, and technical validation activities as needed

• 3+ years of experience in a customer-facing, technical pre-sales role (Solutions Engineer, Systems Engineer, Sales Engineer, or similar)
• Experience supporting commercial, mid-market, or enterprise customers in a quota-driven sales environment
• Strong understanding of data center infrastructure, storage, or adjacent technologies (compute, virtualization, backup, cloud, or hybrid architectures)
• Experience working with channel partners, resellers, and distributors to drive customer outcomes
• Ability to design and articulate solutions that align technical capabilities with customer business objectives
• Strong discovery skills with the ability to identify requirements, constraints, and opportunities
• Excellent presentation and demonstration skills, both virtual and in-person
• Strong aptitude for learning emerging technologies and applying them in customer-facing scenarios
• Highly collaborative, self-driven, and comfortable working independently in a remote or virtual environment
• Strong time management, organization, and multitasking skills
• Proven ability to manage competing priorities across multiple opportunities
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience preferred

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision