Manager, Identity Management

Responsibilities

• Manages the daily operations of the Identity Management function, including identity provisioning, deprovisioning, access reviews, authentication services, and privileged access controls.
• Oversees the implementation, maintenance, and support of Identity and Access Management technologies, including Active Directory, Entra  (Azure AD), MFA, SSO, Identity Governance and Administration (IGA), and Privileged Access Management (PAM) solutions.
• Ensures timely processing of user access requests, role modifications, and termination activities in accordance with established policies and service-level expectations.
• Monitors identity‑related security controls and investigates access control issues, policy violations, and unauthorized access incidents.
• Coordinates periodic user access certifications and entitlement reviews to ensure compliance with internal policies, regulatory requirements, and audit expectations.
• Partners with Information Security, Infrastructure, Application Support, Human Resources, and business units to develop and maintain role‑based access models and least‑privilege access standards.
• Develops and implements procedures and standards related to identity lifecycle management, authentication, authorization, and access governance.
• Evaluates IAM technologies, tools, and service providers to improve operational efficiency and strengthen security controls.
• Supports implementation of new systems and applications by ensuring appropriate identity integration, access controls, and authentication methods are incorporated during project planning and deployment.
• Maintains documentation related to IAM processes, standards, procedures, and system configurations.
• Assists in responding to internal and external audits, regulatory examinations, and security assessments involving identity and access management controls.
• Tracks departmental metrics and key performance indicators related to provisioning efficiency, access review completion, privileged account management, and authentication services.
• Keeps current with identity security trends, emerging threats, and regulatory requirements that impact IAM operations.

• Bachelor's degree and at least four to six years of related experience
• Master's degree or equivalent and at least eight to ten years of related experience preferred
• Experience in Identity and Access Management, Information Security, or related IT disciplines preferred
• Minimum of 3-4 years of leadership or supervisory experience preferred
• Strong understanding of Identity and Access Management concepts, including:
  User lifecycle management, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), Identity Governance and Administration (IGA), Privileged Access Management (PAM), Access certification and attestation processes
• Experience with Active Directory, Microsoft Entra  (Azure AD), and enterprise IAM platforms
• Knowledge of security frameworks and regulatory requirements relevant to financial services environments
• Familiarity with Zero Trust security principles and modern authentication technologies

Demonstrates expertise in Identity and Access Management (IAM) processes, including user lifecycle management, authentication, and access governance. Proficient in implementing and maintaining IAM technologies such as Active Directory and Azure AD while ensuring compliance with security frameworks and regulatory requirements.