Senior Solutions Engineer
Listed on 2026-07-26
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IT/Tech
Systems Engineer, Network Engineer, Cybersecurity, Network Security
About Us
Zero Tier leads the world in next-generation connectivity and cybersecurity. Our platform provides highly secure, peer-to-peer virtual networks relied upon by millions of users and businesses - from individual users and startups to mid-scale enterprises and Fortune 500 companies. We’re backed by awesome investors including Battery Ventures, Bonfire Ventures, and Anorak Ventures.
The RoleAs Senior Solutions Engineer, you are the technical counterpart to Sales and the trusted advisor to our customers — from a founder connecting a fleet of Raspberry Pis, to an industrial OT team bridging PLCs across plants, to a defense integrator architecting an air-gapped, CNSA 2.0-compliant sovereign network. You'll own technical discovery, solution architecture, demos, and proof-of-value (POV) engagements end to end, then partner with Customer Success to ensure what you sold is what gets deployed.
The deployment spectrum you'll cover is unusually broad, and that's the point:
Remote access & VPN replacement — flat peer-to-peer overlays for distributed work forces, multi-site interoperability, and zero-trust access without hub-and-spoke bottlenecks.
Multi-cloud & hybrid infrastructure — connecting AWS, Azure, GCP, on-prem, and colo environments into a single virtual Layer 2 network, including self-hosted controllers.
IoT, IIoT & OT / Industrial — embedded devices, sensors, PLCs, SCADA-adjacent systems, kiosks, point-of-sale, and edge compute behind carrier-grade NAT and restrictive third-party networks.
Embedded & OEM — vendors shipping Zero Tier inside their own products (embedded SDK integrations, private root server infrastructure, white-label connectivity).
SD-WAN-style topologies — multipath bonding, failover/handover across LTE/5G/satellite/Starlink links, bridged Layer 2 segments, and flow-rules-based microsegmentation.
Lead technical discovery and qualification alongside Sales Directors; map customer requirements to Zero Tier architectures at Layer 1 through Layer 7.
Design, scope, and run structured POVs with clear success criteria, timelines, and exit decisions — for deployments ranging from ten nodes to tens of thousands.
Deliver compelling demos and whiteboard sessions for audiences from hands-on network engineers to CISOs and procurement executives.
Architect solutions across our full surface area: hosted control plane, self-hosted controllers, flow rules, bridging, multipath, SSO/OIDC integration, and Zero Tier Quantum's SaaS, sovereign, and air-gapped modes.
Own competitive positioning in live deals — articulating where Zero Tier wins against Tailscale, Wire Guard-based stacks, and legacy VPN/SD-WAN vendors, and being honest about where it doesn't.
Respond to RFPs, RFIs, and security questionnaires; translate FIPS, CNSA 2.0, and post-quantum readiness requirements into concrete architecture answers.
Act as the technical escalation bridge during the sales cycle — reproduce issues, capture packet-level evidence, and work directly with Engineering on defects and feature gaps.
Feed the field's voice back into the product: structured win/loss insights, deployment patterns, and roadmap input.
Build reusable assets — demo environments, reference architectures, battle cards, and POV runbooks — that make the whole go-to-market team faster.
Partner with Customer Success on clean pre-to-post-sales handoffs so early expansion and renewal risk are managed from day one.
6+ years in solutions engineering, sales engineering, network engineering, or technical consulting, with at least 3 years customer-facing in pre-sales.
Deep networking fundamentals: OSI & TCP/IP models, Ethernet/Layer 2 vs. Layer 3 behavior, routing, NAT and NAT traversal, firewalls and conntrack, DNS, multicast/broadcast semantics, and overlay/underlay separation.
Comfort proving things at the packet level — Wireshark/tcpdump/pcap analysis is a working tool for you, not a party trick.
Strong Linux skills and real cloud experience (AWS/Azure/GCP): VPCs, routing tables, security groups, and hybrid connectivity patterns.
Hands-on familiarity with at least two of: SD-WAN, zero-trust network access, VPN technologies (Wire…
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