Senior IT Service Delivery Lead | Help Desk Optimizer
Job in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-08-11
Listing for:
A-dec
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager, IT Consultant, IT Support
Job Description & How to Apply Below
A-dec in the United States is seeking a senior IT Help Desk professional who serves as a senior individual contributor and technical expert within the IT Service Delivery Team. The role provides hands-on leadership in executing and continuously improving IT services operations.
You will oversee day-to-day help desk operations, drive KPI improvements for IT service delivery, and manage relationships with endpoint hardware, software licensing, and SaaS vendors.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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